Alameda, CA Inmate Visitation
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Post Id: 411

Attention Attorneys and Professional Visitors:

                In order to properly register your account for professional status you must complete the initial registration on this website, then you must contact the facility directly to have your credentials vetted and your account setup for Professional visits. To check approval of account - prolist@acgov.org

If you fail to contact the facility and have your account vetted and approved, your visits WILL be recorded. - 

 

 


Post Id: 595

ATTENTION DESKTOP VISITORS!

There’s a new way to video visit online that requires a new desktop application, GTL VisBridge. To download, please log into your visitor account at least 10 minutes before your next visit, select “Internet Visit Tester” from the menu bar, then follow the prompts.

 

For a step-by-step tutorial, watch the video below:

Watch the how to for Windows | Watch the how to for Mac

 

VisBridge Beta

 


Post Id: 661

https://www.alamedacountysheriff.org/community/santa-rita-jail-visiting


Schedule Visits
Sign in to schedule and manage upcoming visits with your inmate. Inmate visitation scheduling allows you to skip the long lines by reserving your visitation time. You can select the date, time and location that is most convenient for you. Best of all, visits are confirmed instantly! Sign in to schedule and manage upcoming visits with your inmate. Inmate visitation scheduling allows you to skip the long lines by reserving your visitation time. You can select the date, time and location that is most convenient for you. Best of all, visits are confirmed instantly!


Post Id: 140

Visit from your Android Phone or Tablet

 

Inmate Visit

 

With the GTL VisMobile App you can register online, schedule and manage your appointments, and visit from your favorite Android device.

 

Download GTL VisMobile

Get it on Google Play               


Post Id: 328

California Residents Only: Under CCPA you have the right to request what personal information GTL has collected about you in the past 12 months and request that such information be deleted. If you wish request this information, please click here accountinformationrequest.gtl.us which will take you to a portal where you can create an account to make this request (first name, last name and email address are required). Alternatively, you can contact GTL’s Customer Service at 1-855-208-7349.


Post Id: 410

DISCLAIMER

 

The Alameda County Sheriff’s Office is committed to ensuring those in our care and custody have adequate access to communicate with their legal representatives during the COVID-19 shelter in place order issued by the Health Officer of Alameda County.  Non-contact visiting is still available to attorneys and essential professionals at the Santa Rita Jail. 

 

Global Tel Link (GTL), the telephonic and video communications provider for Santa Rita Jail, has offered to provide professional video visitation, where available, for attorneys and essential professionals during the shelter in place order.  The professional video visitation service offered by GTL is a courtesy intended to provide additional opportunities for communication between attorneys and clients.  The temporary access to professional video visitation is in no way intended to replace in-person visitation between attorney and client. 

 

Please be aware that housing units 1, 2,8, 9, and 24 have visiting kiosks located in areas outside of inmate living areas where there may be reduced foot traffic, professional staff, and deputies.  It is possible that other people may hear attorney-client communications.  Inmates housed in the Outpatient Housing Unit have access to video visiting kiosks in their cells. 

 

All professional video visitation between you and your client is conducted at your own risk.  Video visiting kiosks in all housing units besides those mentioned in the foregoing paragraph are located in common dayroom areas.  Due to the location of those kiosks, there should be no expectation of privacy.  High ambient noise levels are probable, and frequent interruptions may occur due to heavy foot traffic from both deputies and inmates, all of which are outside of the control of both GTL and the Alameda County Sheriff’s Office. 

 

Professional video visitation is a service provided by GTL and therefore not guaranteed by the Alameda County Sheriff’s Office.


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